πŸ“ Perth Β· Mandurah Β· Gold Coast
Home β€Ί Services β€Ί Managed IT Services
Australian-owned Β· SMB1001 Gold certified

Managed IT Services
Australian Businesses Trust

Stop chasing IT problems and start running your business. Internal IT becomes your complete IT department for one predictable monthly price. Real Australian engineers, proactive monitoring, proper cyber security, and a documented plan for where your technology is going.

3 Australian offices
7+ Yrs Avg. client tenure
Same-day Response

Free Cyber Maturity Review

A 30-minute review of your business's IT setup, with practical recommendations.

πŸ”’ Your details stay with our local team. We never spam.
Local
Australian engineers
5β˜…
Client reviews
Gold
SMB1001 certified
7+ Yrs
Avg. client tenure
Complete IT department

What's included in Managed IT Services

Everything your business needs from an IT department. Delivered by your local team, monitored 24/7, priced predictably per user.

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Monitoring & Alerts

24/7 monitoring of your servers, network, and devices. We catch issues before you notice them.

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Patching & Updates

Tested updates applied automatically across all your devices. No more unpatched vulnerabilities or surprise reboots.

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Cyber Security Stack

SMB1001 Gold aligned: endpoint protection, email security, MFA, password manager, and 24/7 monitoring.

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Backups & Recovery

Tested backups for servers, Microsoft 365 and critical data. Ransomware-ready, audit-ready, business-ready.

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Quarterly Reviews

Sit-down meetings about where your business is going and how your technology supports it.

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Why Internal IT

An entire IT department for less than one in-house hire

Hiring a single mid-level IT person in Australia costs around $90,000 to $120,000 per year once you factor in salary, super, leave, sick days, training and tools. And you've still only got one person, with one skillset, who takes holidays and gets sick.

Internal IT gives your business an entire team of specialists covering help desk, security, cloud, networks, automation and strategy for a predictable monthly fee. We never go on leave together. We never forget what you set up six months ago.

Get a price for your business β†’
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    Predictable per-user pricing

    One monthly price per person. Easy to budget. Easy to scale up or down as your team changes.

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    No surprise invoices

    What we quote is what you pay. We don't charge you to phone us or to read an email.

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    Cyber security stack included

    You don't pay extra to be safe. Cyber security to the Australian SMB standard is built in.

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    Quarterly business reviews

    Strategic conversations with a director, not a salesperson. Included as standard.

Three offices, one team

Where we work

Three Australian offices supporting clients across the country. Onsite where it matters, remote where it doesn't.

HQ

Mandurah

1/58 Anstruther Road, Mandurah WA 6210
Servicing Mandurah, Halls Head, Falcon, Pinjarra and the wider Peel region.
WA

Perth

100 Havelock Street, Perth WA (by appointment)
Servicing greater Perth metro and surrounding suburbs.
QLD

Gold Coast

1/43 Township Drive, Burleigh Heads QLD
Servicing the Gold Coast and northern NSW.
See all locations β†’
Client stories

Real businesses, real results

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We are really pleased with the security measures put in place. We feel confident our patients' information is safe and everything runs smoothly. The team is responsive and helpful with any questions.

TG
T.G.
General Practice
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We've worked with Internal IT for some time and their service has been exceptional. Their team is always quick to respond, providing clear and knowledgeable solutions every time. Highly recommended.

KA
K.A.
Allied Health
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We rely on dependable technology to keep our work moving and the Internal IT team has been fantastic. Always quick to respond, and their expertise shows in how smoothly they handle every issue.

CR
C.R.
Professional Services
Common questions

Frequently asked questions

What does managed IT actually mean for my business?
Managed IT means we look after your entire technology environment for one predictable monthly fee. That includes your help desk, monitoring, patching, security, backups and strategic planning. Instead of paying hourly when something breaks, you have a complete IT department on call. For most businesses with 10 to 100 staff, this works out cheaper than hiring even one in-house IT person.
How is this different from break-fix IT?
Break-fix means you only call your IT provider when something is wrong, and you pay each time. The provider has no real incentive to prevent problems because problems are how they make money. Managed IT flips that. We're paid the same whether your environment is quiet or chaotic, so we work hard to keep it quiet.
How does pricing work?
Per user, per month. You pay one predictable amount that covers your support, monitoring, security, patching and quarterly reviews. No surprise invoices, no hourly clock-watching, and easy to scale up or down as your team changes. We will quote you a specific price based on your business after a free Cyber Maturity Review.
Do you work with small businesses or only larger ones?
Both. Our managed IT model works particularly well for businesses with anywhere from 5 to 100 staff. We also work with larger organisations who want a true partner for parts of their environment.
What if I already have an IT provider?
That is fine. Most of our new clients come from another provider. We handle the entire transition for you, including communicating with your old provider, transferring documentation and access, and making sure nothing falls through the cracks.
Is cyber security included?
Yes. Our managed IT plan includes our cyber security stack: endpoint protection, email security, MFA, password manager, awareness training and 24/7 monitoring. You do not pay extra to be safe.

Ready for IT that just works?

30 minutes. No pressure. A genuine plan, even if you don't end up working with us.

Book Free Cyber Maturity Review πŸ“ž 1300 253 066
Ready for an honest conversation about your IT?