About Us
Internal IT provides comprehensive IT solutions designed to help businesses streamline operations
and enhance security. From managed services to cybersecurity, cloud solutions, and support, we
act as your dedicated IT department. This frees you up to focus on your business while we handle the technology.
Your Technology Partner – Serving Mandurah, Perth & the Gold Coast
Founded in 2019, Internal IT is dedicated to providing exceptional IT support and solutions tailored for small to medium-sized businesses across Mandurah, the Gold Coast, and Perth. As your trusted technology partner, we work closely with your team, ensuring that your IT infrastructure is an asset, not a challenge. Our focus on Managed IT services ensures that you receive the best support possible.
We act as your dedicated IT department, delivering reliable and effective solutions to keep your business running smoothly. Whether it’s managed IT services, cybersecurity, or cloud solutions, we provide the expertise needed to support your growth and protect your operations. Our comprehensive Managed IT solutions are designed to meet your specific needs, ensuring your business thrives in a digital world.
At Internal IT, we stay at the forefront of technology, offering the most secure and efficient solutions available. Serving businesses in Mandurah, the Gold Coast, and Perth, we are committed to helping your business thrive. Reach out to see how we can support your success with our Managed IT services.
The Bee: A Symbol of Strength and Teamwork at Internal IT
At Internal IT, we chose the bee as our brand symbol to reflect our team’s strength, reliability, and dedication. The image of a bee guarding the hive represents our commitment to providing dependable services, while also symbolising teamwork, hard work, and prosperity. Bees are known for their loyalty and wisdom, which aligns with how we approach our work—focused and supportive. The strong, readable font used in our logo enhances clarity, while the blue represents stability, security, and trust, all while maintaining a calm, professional presence.
Expectations When Working with Internal IT
Proactive Maintenance
We prevent problems before they impact your operations, ensuring fewer daily issues.
Reduced Downtime
Quick resolutions lead to minimal disruptions, keeping your business productive.
Predictable Costs
With a fixed IT budget, you’ll have clarity and control over your IT expenses.
Robust Security
We protect your infrastructure, keeping your network secure against threats.
Unified Support
Deal with us and us alone, don’t get stuck on hold with third party vendors.
Core Values
Core values are the fundamental principles that shape our company’s culture and define its character. They serve as the foundation of everything we do, guiding our actions, decisions, and interactions both within the team and with our clients. These values reflect our commitment to integrity, accountability, and excellence, ensuring that we consistently uphold the highest ethical standards in all aspects of our business.
They aren’t just words on paper—they influence how we approach challenges, how we treat our clients, and how we collaborate with each other. By adhering to these values, we foster a positive, trustworthy environment where innovation thrives, and client satisfaction is paramount. Ultimately, our core values are the compass that directs us toward delivering exceptional service, building strong relationships, and maintaining a high standard of professionalism.
TEAM
Work together as a team by:
- Communicate positively with each other
- Being dependable and accountable in performing our roles
- Supporting our teammates and being flexible to get the job done
CUSTOMER
Delivery great customer experience through:
- Clear communication
- Enthusiasm and professionalism
- Personalised care for each customer
- Honesty and Transparency
EXCELLENCE
Maintain excellence in all we do by:
- Continually seeking knowledge and improvement
- Owning our individual performance
- Going above and beyond for our customers
POSITIVE & FUN
Create a positive & fun environment by:
- Bringing a friendly and positive approach every day
- Showing empathy for others
APPRECIATE
Appreciate each other through:
- Positive feedback to promote continuous improvement
- Rewarding individual and team efforts
- Saying thank you
Meet the Team
Luke Cook
Managing Director
Petina Cook
Director
Mark Cornish
IT Manager (QLD)
Matt Cook
Technical Support
Zak Bassett-Scarfe
Technical Support
Michael Luggar
Senior Technical Support
Rebekkah McWatters
Technology Adoption Specialist
Piers Wooler
Systems Automation Developer
Kristdel Anne
Marketing
What Our Clients Saying
About Us
We are really pleased with the security measures that have been put in place. We feel confident that our patients’ information is safe, and everything runs smoothly in our day-to-day operations. The team has been responsive and helpful with any questions or support we’ve needed, which makes a big difference in keeping things running efficiently.
We’ve been working with Internal IT for some time now, and their service has been nothing short of amazing. Their team is always quick to respond to any issues we face, providing clear and knowledgeable solutions every time. We couldn’t be more satisfied with the support they provide. Highly recommended!
We rely on dependable technology to keep our work moving, and the Internal IT team has been fantastic. They’re always quick to respond when we need help, and their expertise is clear in how smoothly they handle any issue we throw at them. Their support has made a real difference for us.
Internal IT has been a great help to our not for profit organisation. Nothing has been too hard and we have managed to get rid of our aging server and go onto Office 365. We are now able to work outside of the office! We would not hesitate to recommend Luke and his team to others!
Our office was a mess. Our internet kept cutting out Emails not working all the time. Luke has been patient with us and supported our needs. An absolutely awesome IT company!
Let’s talk about how Internal
IT can become your trusted
technology partner.
Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality Perth IT support today.
Your business can save money and time today with Internal IT’s business IT solutions comprising of managed services, network solutions, IT support and more. Simply get in touch today.
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Head Office
133 Mandurah Tce
Mandurah WA 6210 -
Call Us
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Enquiries